Effective date: [Month DD, YYYY] · [Business Name]
We want our guides to save you time, money, and frustration. If they don't, email us at hello.sewinghaven@gmail.com within 30 days of your purchase and we'll give you a full refund. You don't have to return anything—and you're welcome to keep the SOS Companion Journal with our thanks.
Email hello.sewinghaven@gmail.com with the email address you used at checkout and your order number (it's on your receipt). We'll process approved refunds to your original payment method, typically within [5–10] business days.
Even though our digital guides are delivered instantly, they're covered by the same 30-day guarantee above.
Pre-ordered collections are charged at purchase and delivered on release (estimated: about [2 months / your window]). You may cancel a pre-order for a full refund any time before it's delivered. If we're unable to deliver a pre-order, we'll refund you in full.
Almost everything we sell is digital and isn't shipped. The one physical item is the printed 11×17 Master Reference Chart included with the complete library. For those orders:
Email hello.sewinghaven@gmail.com or write to [Business Name], [mailing address].
